New starters and people leaving
Someone is changing roles or going on extended leave
Two situations that are not onboarding and not offboarding, and that quietly cause trouble because nobody thinks to tell us: a person moving to a different job inside the business, and a person disappearing for three months and coming back. Someone ...
Getting to a former employee's email and files
Someone has left and you need something they had - an email thread with a supplier, a quote, a spreadsheet that only ever lived in their documents. This is a normal request and there are straightforward ways to handle it. What matters is who asks, ...
When someone leaves: the offboarding checklist
Offboarding is the part of staff turnover most likely to cost a small business something it cannot get back. Almost always it is the same loss: the mailbox. Work through the steps below in order and you will not have that problem. The checklist, in ...
What a new starter gets on day one
When we say a new starter is ready, we mean they can sit down, log in, and do their job without asking anyone for a password. Here is what that includes, so you know what to expect and can tell us early if something is missing from the list. What is ...
Onboarding a new employee: what to send us and when
A new starter's first day usually goes badly for one of two reasons: we found out about them too late, or we were told a name and a start date and nothing else. Both are easy to avoid. This article covers exactly what to send us, when to send it, and ...